Shipping Information

Registered Shipping $15 under $200
Free Registered Shipping over $201 
Free Worldwide EMS Express Shipping over $1000
Free Worldwide FedEx Shipping over $6500
Extra Cost $25 EMS Shipping Upgrade under $201
Extra Cost $10 EMS Shipping Upgrade under $999
Extra Cost $100 FedEx Shipping Upgrade under $6499
7 day return and refund policy. Please view our return and refund page for more information.

Import Liabilities and Taxes

We post all items discreetly labeled ‘lapidary item’ with a value of $20 as to not attract attention from customs at different country borders.
If for some reason your item is held by customs, you are liable to pay the necessary duties or taxes associated with the countries custom control.
Please note we do not cover import liabilities that may be applied by the government of the destination country.
We will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.
Under no circumstance do we accept orders back due to rejection of customs charges.
We are not responsible if customers are not notified by their country’s postal authority or customs office that items are awaiting payment of customs duties and taxes.
Shipping charges are non refundable.

Postal Address

When you place an order through our website we will ship to the address in the order form.
When paying through a paypal invoice, we will ship to the address that you have selected/verified in paypal. Please ensure this address is correct when paying through paypal invoice. This ensures that all parties are covered under the Paypal buyer / seller protection policy.
It is the responsibility of the buyer to ensure that your address is correct at the time of purchase, as this usually cannot be changed after shipment.
All orders are being shipped the same day or day after you placed an order (Monday-Friday), any changes to shipping address must happen asap.

Registered Shipping 

We send all purchases via registered shipping with tracking to ensure parcels do not go missing.

Shipping Insurance

We include shipping insurance to point of delivery, complimentary with purchase. This excludes theft from your letterbox once delivered so please ensure your parcel is being delivered to a secure place. There is no insurance on your parcel after the item has been marked as delivered.