We’re always happy to assist with genuine enquiries. Your satisfaction and confidence in every purchase are very important to us.
You’re welcome to contact us about: Questions about a specific opal or listing. Questions about payment (PayPal invoice, Lay-buy, 5% off Bank Transfer) Questions about shipping or tracking. Please note, we’re unable to respond to enquiries regarding: Requests for additional discounts — Lowest price is always displayed. Read our Best Price Guarantee. Questions about brightness or body tone — Read about Opal brightness and body tones. Requests for extra videos or images — read about Opals in different lighting conditions. Appraisals, valuations, consignment sales, or direct opal purchases.
We aim to provide attentive and timely service to every valued customer.