We’re always happy to assist with genuine enquiries. Your satisfaction and confidence in every purchase are very important to us.



You’re welcome to contact us about:

Questions about a specific opal or listing.
Questions about payment (PayPal invoice, Lay-buy, 5% off Bank Transfer)
Questions about shipping or tracking.


Please note, we’re unable to respond to enquiries regarding:
Requests for additional discounts  — Lowest price is always displayed. Read our Best Price Guarantee.
Questions about brightness or body tone — Read about Opal brightness and body tones.
Requests for extra videos or images — read about  Opals in different lighting conditions.
Appraisals, valuations, consignment sales, or direct opal purchases.

We aim to provide attentive and timely service to every valued customer.